Hilltop Residential

Community Administrative Assistant

Description

Community Administrative Assistant - The Lookout at O4W

At Hilltop Residential, we are proud of our vibrant culture. We are a world-class real estate investment company that provides unparalleled excellence to our customers and investors.

Hilltop is dedicated to creating an unforgettable experience not only as a great place to live, but also a great place to work, and we are honored to have received the recognition as a Great Place to Work three years in a row, as well as being named a Top Workplace by the Houston Chronicle! If you want to be a part of a fast-growing company that puts their employees first – Hilltop Residential is it!

Hilltop Residential Offers Great Benefits!

  • Competitive Pay
  • 401k with Company Match
  • Comprehensive Medical, Dental and Vision Plans
  • Paid Life Insurance
  • Employee Referral Program
  • Short and Long Term Disability
  • Paid Time Off
  • Employee Rent Discount Program
  • Rapidly Growing Company with Opportunities for Growth

Essential Responsibilities

  • Process lease applications (new and renewals) to include collecting and properly filing documents and ensuring accuracy of data collected in our property management system (onesite).
  • Provides administrative, operational, and managerial support to the Community Director and team.
  • Address the concerns of current and prospective residents in a friendly and professional manner.
  • Build and foster positive relationships with prospective residents to ensure a high level of service, timely and complete resolution of concerns, excellent communications, and continuous improvement in services for the community.
  • Address the concerns of current and prospective residents in a friendly and professional manner.
  • Tours and leases apartments as necessary.
  • Inspecting apartments during move-in and move outs, walking apartments and the community as needed.

Requirements

  • A minimum of 1-year experience in Property Management at an apartment community is required
  • OneSite experience is preferred
  • Attendance and punctuality is essential for success in this position
  • Exceptional customer service/leasing skills REQUIRED
  • Must have friendly outgoing personality
  • Ability to work a varied schedule including weekends and holidays as required
  • Must be reliable and able to take charge in absence of manager
  • Proficiency in Microsoft Office Suite including Word, Excel & Outlook
  • Strong written and verbal communication skills
  • Valid driver's license and/or access to reliable transportation

Applicants are evaluated on the basis of job qualifications—not race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital or domestic partner status, citizenship or any other status of characteristic covered by federal, state or local law.
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Administrative
  • Industries

    Real Estate

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