FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences. Spanning 12 countries with more than 700 team members, FIRST works with clients across industries including financial services, technology, media, consumer electronics, medical and healthcare, automotive, aerospace, and the nonprofit sector.
Most recently, Eventex honored FIRST as one of the Top 150 Event Organizers & Agencies in the USA, while Chief Marketer listed FIRST among their “200 Top Marketing Agencies" for both 2022 & 2021, and Special Events recognized FIRST as one of their “50 Top Event Companies” at the end of 2020. Crain’s New York Business included FIRST in the Top 100 “Best Places to Work in NYC” for 2020, and The London Stock Exchange Group once again listed FIRST as one of ‘1000 Companies to Inspire Britain’ in 2020.
Learn more at www.firstagency.com
Our story started over 25 years ago growing through collaboration, innovation, strong culture, and a focus on people, specifically our people. Our people inspired, developed, and grew FIRST to the incredible brand experience creator it is today.
And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.
A welcoming, creative and ambitious workplace that offers personal and professional growth for all individuals. At FIRST, you'll find:
A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued, respected, and supported.
Creative teams that enjoy challenging work with an ability to make an impact on those around them.
An experiential organization that cares about the development and career experience of each employee, focusing on excellence and flexibility with the right balance of structure to thrive.
What You Would Get To Do
The Space & Service Coordinator will consistently deliver exceptional service to our client through excellent operational and logistical facilities management. Along with other FIRST team members, the Space & Service Coordinator will represent the FIRST brand on-site within a well-known tech company. This role is ideal for someone with entry-level experience wanting more exposure to the events industry.
Your Contributions
Handle multiple campuses event requests and assign event/meeting rooms to best optimize space
Assign team members (Event Managers and Event Service Specialists) to all digital and physical event requests
Responsible for managing the centralized intake queue for all physical and digital events within the region
Review each request to determine level of support needed and assign accordingly
Ensure appropriate updated calendar and information is available for all meeting and event requests
Solicit all appropriate information required for approval process
Maintain up-to-date communications and pertinent information, including but not limited to approved changes applied to the group and documented conversations with Event Hosts, Event Team Leads and Event Managers
Monitor cancellations, room usage, and room availability to maximize revenues and client/guest satisfaction
Audit all assigned space and open space so that Event Leads can best communicate to business units
Communicate effectively and in a timely manner to internal events team any information received that could impact the performance of each group
Seek new ways to make the intake processes more efficient
Contribute to reports on event volume, team capacity and general event data
What We Are Looking For
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First.
0 – 1 years’ event coordination experience including internships or other applicable experience related to the responsibilities of the role, preferably from within a large venue or hotel
Bachelor’s Degree preferred
This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required
Experience working cross-functionally with all levels of stakeholders in a fast-paced environment
Creative problem solver, resourceful, team player
Adaptability to situations and ever-changing demands
Highly organized with the ability to handle multiple tasks to meet strict deadlines
Excellent time management and multi-tasking skills
Ambitious and proactive with a calm and flexible approach to handling pressure
Experience working on large and complex databases
Must be fluent in English
Ability to work onsite
This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required
Administrative And General
Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings
Work intelligently and ensure management is aware of problems or issues which negatively affect productivity
Build excellent relationship with team through positive communications
Ensure knowledge is shared within the team to enable them to work smarter and more efficiently
Work on ad hoc requests from clients as required
United States Residents: The base pay for this position ranges from $50,000 to $75,000. This role is also eligible for an annual discretionary bonus.
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Events Services
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