Exchange Administrator

Please share suitable resumes for the below requirement to [email protected]

Job Description

Title: Sr. Exchange Administrator.

Duration: 6 Months

Location: Atlanta, GA (Day 1 Onsite)

Client: HCL

Bill Rate: 53/hr on C2C

Required Experience

Good Knowledge to manage On-prem Exchange servers in hybrid environment with O365.

Performed mailbox migration from On-prem Exchange to Azure AD (Hybrid)

Having knowledge on tenant to tenant, On-prem to tenant and On-prem to On-prem, migration as a part of new company acquisition.

Troubleshoot connectivity to O365.

Manage Office 365 tenant.

Creation of AD users, groups and syncing them to Office365 using directory synchronization tool (AAD Connect)

Knowledge on Setup and management of Microsoft 365 Defender

Manage protection policies like spam policy, connection filtering policy etc.

O365 license management

OneDrive support – troubleshooting

Exchange calendar/shared folder permissions and delegation

Good knowledge to maintain KB article and SOPs.

Knowledge on Recover/restore mailboxes as per requirement.

Good understanding to support client on legal requirement & request for Security & Compliance. Managing retention policies & tags, litigation holds, In-place holds, eDiscovery, Content Search etc.

Responsible for whitelisting/blacklisting email addresses/domains in EOP, quarantine policies, SPF, DKIM, DMARC etc.

Office suite activation issues

Responsible for TAT and SLAs.

Handle issues like Outlook connectivity, migration errors, mail flow issues between Office365 and Exchange on-premises, SMTP relay, setting up Office365, mail flow issues to/from external clients, Office package installation on terminal server.

Handled third party filtering agent (Cisco ESA) in the past to track incoming/outgoing emails, find out RCA for any email that has been quarantined or marked as spam.

Import .pst files using network upload method.

Manage AAD Connect server to make sure that it is up all the time, check performance (CPU & Memory), look for any error message related to sync in miisclient.exe etc.

Having Knowledge to Monitor exchange 2019 transport queues & services via On-prem and Admin center

Regular exchange maintenance activities like cumulative/security update, renewing SSL certificates etc.

Support client on change request management (Normal/Standard/Expedite), problem ticket management, incident management, service request (SR’s) etc.

Having knowledge of ServiceNow ticketing tool.