Director of Practice Operations, provides administrative leadership to all WellStar Physicians practices, in partnership with physicians. Responsibilities include planning, organizing, delegating, coordinating and controlling the operation of all assigned practices. Ensures that quality services are provided according to established policies and procedures. Responsible for working in collaboration with practice's physician(s) to manage overall operations. This position requires a 5 day work week, plus occasional weekends and evenings.
Core Responsibilities And Essential Functions
Human Resource Management
Adheres to WellStar Health Systems policy and procedure regarding overall human resource management and applies such policies and procedures consistently
Demonstrates effective hiring and management of staff. Financial Resource Management
Responsible for the financial viability of the WellStar Physicians Group practices, including but not limited to:
Monitoring progress against budget
Planning and implementing capital expenditures
Following progress of business office (either central or local)
Plans and maintains operating budget on a practice by practice level.
Administers accounting and financial control systems, accounts receivables and budgets
Utilizes financial and operational principles in daily and long-term practice operations. Leadership and Professional Responsibility
Cultivates a relationship of mutual respect and trust with providers and staff. Works in conjunction with physician leaders, Practice Managers, and VP Physician Services to facilitate provider understanding and acceptance of good business management
Ensures providers at assigned practices understand their obligations as specified by their contract within the Wellstar Physicians Group
Seeks out opportunities to network and enhance practice management knowledge base. Actively participates in organizational activities and continuing education
Exhibits professionalism in dress, style and manner.
Ability to demonstrate good communication skills with providers, managers and staff. Practice Operations
Supervises and advises the Practice Managers of all practices.
Acts as a liaison between physicians and Wellstar Administration.
Assures resource management to achieve practice business goals
Directs practice operations to assure financial viability through service quality and clinical excellence to the population served.
Demonstrates appropriate knowledge and proficiency of the IS and communication systems available to meet practice needs. Compliance and Risk Management
Supports and applies a working knowledge of WellStar Health Systems Standard and Department Policies and Procedures.
Upholds all applicable regulatory agency guidelines.
Supports Clinical Consultants and Office Staff in upholding clinical quality in the practice. Customer Service
Adheres, supports and embodies WellStar Physicians Groups Customer Service Commitment to Excellence.
Strives for excellence in employee engagement and patient satisfaction.
Required Minimum Education
Bachelor's Degree Required and
MBA And/or MHA Preferred Preferred
Required Minimum License(s) and Certification(s):
All Certifications Are Required Upon Hire Unless Otherwise Stated.
Cert Healthcare Exec-Preferred or Cert Healthcare Financial Prof-Preferred
FACMPE/CMPE Preferred
Additional License(s) and Certification(s):
Required Minimum Experience
Minimum 5 years healthcare management experience, preferably in a practice setting. Required
Required Minimum Skills
Excellent communication and presentation skills, both verbal and written.
Knowledge and command of the principles of financial analysis, strategic planning, operations, human resources and information systems.
Ability to collect, analyze and apply data and other pertinent information to develop short and long term practice goals and budget needs.
Ability to work independently and to motivate and develop staff.
Work closely with physicians, other providers and Wellstar Administration to establish and meet short and long term strategic practice goals.
Proactively searches for and recommends opportunities to enhance practice services and revenue.
Consistently demonstrates excellent leadership and customer service skills.
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitals and Health Care
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