Director, Client Services (Lincoln, Omaha or Kearney, NE)

Director, Client Services (Lincoln, Omaha or Kearney, NE) Please see Special Instructions for more details. This position has a minimum annual salary of $110,000 and and can be located on the Lincoln, Omaha or Kearney, NE campus. Please complete a standard application and attach a resume, cover letter and the names, email addresses and telephone numbers for three professional references. Please note: Sponsorship will not be offered for this position. If you should need assistance with your application, please call 402-472-3701. The University of Nebraska is an Affirmative Action/Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status. Position Information Working Title Working Title Director, Client Services (Lincoln, Omaha or Kearney, NE) Position Number Position Number 60729 Job Description Summary The Director of Client Services is responsible for leading and coordinating client service efforts within the University of Nebraska, ensuring seamless delivery of technology solutions and support to faculty, staff, and students. The successful candidate will collaborate closely with other directors across Information Technology departments. This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity. Bachelor’s degree in Management Information Systems or related field 5 years experience in information technology customer service Demonstrated knowledge of information technology and its use in education, research and support Ability to plan and manage a portfolio of concurrent short- and long-term projects Strong management skills and the ability to develop and mentor a diverse team Demonstrated successful experience working with customers to develop effective solutions to diverse, simple and complex business problems Preferred Qualifications 7 years of experience to include supervision Experience working in a higher education environment Equivalent combination of education, experience, that provides the required knowledge, skills, and abilities may be considered. The ideal candidate is an agile professional with strong interpersonal communication skills, flexibility and responsiveness; exhibits high ethical standards; proficient in managing time and competing priorities; responsive and committed to managing, supporting, and motivating staff; committed to the ideals of a major public research university. Additional Information Work Location Work Location Any Campus Work Schedule Pay Basis Pay Basis Monthly Benefits Eligible Benefits Eligible Yes Benefits Percentile Posting Number Posting Number 2012667P Number of Vacancies Open Date Open Date 06/11/2024 Close Date May Close at Any Time Open Until Filled Yes Review of Applications Date Review of Applications Date 07/08/2024 Special Instructions to Applicant This position has a minimum annual salary of $110,000 and and can be located on the Lincoln, Omaha or Kearney, NE campus. Please complete a standard application and attach a resume, cover letter and the names, email addresses and telephone numbers for three professional references. Please note: Sponsorship will not be offered for this position. If you should need assistance with your application, please call 402-472-3701. The University of Nebraska is an Affirmative Action/Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status. Supplemental Questions Required fields are indicated with an asterisk (*). * Do you currently require H-1B sponsorship? Yes No University of Nebraska System, 3835 Holdrege Street, #J-18808-Ljbffr