Interfaces with Business Stakeholders and IT infrastructure teams to define, gather, and document business processes and needs, and translate into detailed functional specifications for development.
Performs business systems and process analysis of existing systems/processes. Conducts interviews and requirements gathering workshops. Ensures sign-off of all artifacts.
Coordinates requirements for new and existing data integrations.
Assists in testing, training plan development and training, support for users, and developing user documentation (i.e. manuals, reference guides, etc.).
Participates in QA process; identifies test cases; explains complex processes; aids in developing test plans.
Leads UAT validations with Business stakeholders and is responsible for creating UAT checklist, coordinating UAT demos and obtaining the UAT signoff from Stakeholders
Develops detailed business cases, ROI calculations, value definition, cost assessments (expense/capital), benefits, and risk analyses.
Coordinates project tasks and project life cycle phases for small to mid-size projects (i.e. defining requirements, documentation, and process flows, etc.) to meet customer goals and requirements.
Conducts root cause analysis using knowledge of applications, interfaces, and technology for defect resolution. '
Assists with scope definition and implementation of a solution.
Ensures issues are identified, tracked, reported on, escalated, and resolved in a timely manner.
Nivel de antigüedad
No corresponde
Tipo de empleo
Jornada completa
Función laboral
Investigación, Analista y Tecnología de la información
Sectores
Servicios y consultoría de TI y Seguridad de redes y sistemas informáticos
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