L&D Administrator (Fixed term contractual role)

Job Description

Our pledge

At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a work environment that values diversity, equity, and inclusion. We strive to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, colour, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.

The Role

The role of the L&D Administrator will support globally the scheduling and administration of Inizio Learning Programs. Reporting to the People Services Manager UK, IRL & SA, the L&D Administrator will work alongside the L & D Coordinator and act as the primary point of contact and subject matter expert concerning our learning management system (LMS). This includes training administration, query management, and reporting activities. In addition, the L & D Administrator will work collaboratively with the business unit L & D Leads, Centers of Excellence, and the wider People Services team.

It's a 6 months fixed term contractual role.

Here’s what you’ll be doing:

Key Accountabilities:

• Schedule training sessions: based on the availability of facilitators or aligned with a pre-set program schedule make available or assign sessions to target audiences and facilitators. When applicable send reminders to facilitators and attendees.
• Support the management of learning assignments and enrolments; oversee learner rosters, registrations, completions, and cancellations to ensure timely and accurate transcript reporting.
• Optimise and help manage the learning catalogue; deliver completion and feedback reporting and analysis for training events and identify trends across Inizio.
• Aid learners and facilitators, when applicable, using the ServiceNow ticketing functionality to answer questions and provide guidance on learning materials and resources or escalate as needed.
• Aid in the launch and awareness of Inizio learning initiatives, leadership, and functional courses, and required training.
• Provide support to the L & D Coordinator and BU L & D Leads, as appropriate.
• Provide user experience feedback on LMS to improve the learner experience.
• Support any other ad hoc work as requested by the People Services Manager.
  
  

Key Performance Measures:

• Data and reporting accuracy and timeliness of scheduling and enrolments.
• Number and quality of Service Now tickets resolved.
• Manager feedback, with key input from HR colleagues and customers.
  
  

What do you bring to the role?

Essential:

• Minimum of 2 years’ experience in a corporate environment in an L & D or HR Administration role.
• Excellent organization and prioritization skills.
• Advanced computer skills in Microsoft Office products (Word, Excel, and PowerPoint)
• Excellent written and verbal English skills.
  
  

Desirable:

• Experience with learning management system administration, preferably SumTotal Systems.
• An interest in the behind-the-scenes components of a learning and development program, i.e., scheduling, reporting, data input, and analysis.
• Knowledge of virtual classroom and digital learning tools.
• Excellent relationship-building, interpersonal and negotiation skills.
  
  

Who are Inizio?

We help our clients navigate their clinical development and commercialization journey by connecting the best scientific knowledge, market intelligence, actionable data, technology, communication, and creative execution.

With a global presence and multiple career paths, the career possibilities are expanding at Inizio. We’re a growing global team of 11,700 - a $1.5bn revenue business working with the world’s leading health and life sciences businesses, and we have exciting growth plans. Whoever and wherever you are, we’ll empower you with the autonomy you need to experiment, learn, and grow. We’ll make sure that you feel valued, supported and, of course, because we’re helping our clients to transform healthcare and improve millions of lives you can feel pride in your work at Inizio.

The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary – that’s why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.

Compensation

$1—$1 USD

Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.