Laboratory Operations Manager- Pharmaceutical

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

• The Laboratory Operations Manager - Pharmaceutical is responsible for the quality and commercial performance of the Chemistry department in SGS.
• The incumbent must be capable of multi-tasking in order to meet the required sample turnaround time and client satisfaction while working together with General Manager on a regular basis.
• Take an active role in cultivating long-term relationships with clients, using extensive knowledge and experience as a resource for clients to utilize.
• Provide scientific and technical leadership to analytical research & development, validation operation including method development & validation, method transfer, method verification and other testing requests
• Coordinate execution of projects and hold regular communications with customers and SGS management to ensure important issues are being shared with everyone in a timely fashion.
• Ensure project goals and timelines are met and manage risk making appropriate technical decisions to keep projects on track and providing timely updates to senior management.
• Maintain a GMP-compliant analytical laboratory and safe working environment.
• Train & motivate staff, set goals, review performance and assess training needs, at least once a year.
• Ensure all quality procedures (OOS, Deviations, Complaints, CAPAs) are adhered to in the department.
• Assist Sales and Marketing with technical support opportunities.
• Review technical data, documents and proposals as required.
• Follow in house recruiting processes for hiring new staff. On staff dismissal follow Corporate HR requirements and coordinate the dismissal with General Manager and HR Department.
• Provide information support regarding Budgets & Forecasts to General Manager as required.
  
  

Qualifications

• Education: Master (or Bachelor) of Science degree in Chemistry and/or related Sciences
• Minimum of 7 (or 10) years previous analytical pharmaceutical GMP laboratory management experience.
• Minimum of 7 (or 10) years of experience performing evaluation of sophisticated analytical pharmaceutical equipment or software, providing expert opinion on quality and feasibility with respect to their use in the Laboratory
• Thorough knowledge of chemistry / microbiology principles plus demonstrated expertise in one or more disciplines of analytical chemistry / microbiology required
• Supervisory/managerial experience leading a team of up to 10 direct reports
  
  

Additional Information

SGS Canada is an equal opportunity employer and we are committed to achieving greater accessibility by providing accommodation for people with disabilities during our hiring process. Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada

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