Air Canada Aeroplan

4.0
25.1K reviews
1M
Downloads
Content rating
Rated for 3
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About this app

With the new Air Canada Aeroplan app, you can now enjoy the advantages of the Aeroplan loyalty program with the combined ease of managing your Air Canada trips in a single convenient place.


EVEN BETTER TOGETHER
Sign in with Aeroplan to unlock access to loyalty program benefits. Dive in to see your points balance, track Elite status progress, view recent transactions, and access popular program features like Family Sharing, eStore, car rental, and hotels.

BOOK YOUR WAY
Book your next trip using cash, or by redeeming your Aeroplan points. You can now also book with a combination of Points Cash, or even pay 100% of your fare using points, including taxes, fees, and charges.

TIMING IS EVERYTHING
By presenting timely updates on your home screen, you'll always be up to date. Action cards prompt you when it's time to check-in, show your upcoming flight status, and even offers your flight's menu when it's almost time to eat on flights offering meal service.

NOW BOARDING
As your flight approaches, your boarding pass will appear throughout the app for quick access. Your boarding passes are saved for offline use in the app.

KNOW AS YOU GO
Stay up to date with notifications about flight and gate changes, and cancellations.

FOLLOW THE LEADER
We added turn-by-turn airport navigation, a first for a Canadian airline, available in Toronto (YYZ), Montreal (YUL), and Vancouver (YVR), with more coming soon.


READY TO DOWNLOAD?
By downloading or updating this App, or setting up your device to do so automatically, you consent to the installation of the App, its future updates and upgrades and to the Air Canada Mobile App “Terms of Use” that govern the use of App that are available here: http://www.aircanada.com/en/mobile/tc_android.html. You can withdraw your consent at any time by uninstalling the App. For help uninstalling, please see https://support.google.com/googleplay/answer/2521768

IMPORTANT DISCLOSURES
These functions apply when enabled:
• Location: your location data is used to show the closest airport(s) for booking, and flight status. Location data is also used to present the correct boarding passes at connecting airports, and to provide the current location when using airport maps.
• Wi-Fi connection: used to determine if internet access or a connection is available for onboard Wi-Fi and the wireless entertainment system on Air Canada Rouge flights.
• Calendar: access to your calendar is used to sync flights from your upcoming bookings to your device's calendar.
• Notifications: push notifications are used to send you service messages related to your upcoming travel.
• Camera: add images to the feedback you send to Air Canada.
• Your device and app information (phone model, language, system and app version) is attached to comments you send when an issue is reported via the app.

PRIVACY POLICY
By downloading or updating this App, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy (http://www.aircanada.com/en/about/legal/privacy/policy.html)

Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 [email protected]

® Air Canada Rouge, Altitude and Star Alliance: registered trademarks of Air Canada in Canada
®† Aeroplan: registered trademark of Aeroplan Inc.
Updated on
Sep 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
24.2K reviews
Brent Dickson
August 13, 2024
I'm missing points, but when I click the "missing something" link in the app to fill out the missing points submission, you're redirected to a broken / not working page. Other than that, it's an okay app, although it's not clear how many points you get for spending "x" amount money for each sponsor. I find Air Miles does a better job of that. Update: Thanks for correcting your broken link / page.
12 people found this review helpful
Did you find this helpful?
Air Canada
August 7, 2024
Thank you for highlighting the issue with the 'Missing points' link. We’ve now fixed this, and your feedback on improving clarity of points earned has been noted for future improvements to the Aeroplan program. Feel free to update your review with any additional feedback or issues.
Roxy W.
September 16, 2024
Had issues trying to sign up for their Areoplan card. It was saying I was using a VPN, but I wasn't. I turned off my home wifi and only used my mobile data, which worked. Thanks to support here, for getting back to me quickly and doing everything to help. Thank you!
1 person found this review helpful
Did you find this helpful?
Stephanie Richardson
September 9, 2024
When I try to book with points, after choosing my flights the app looks like it's loading but never shows me the cost. I can't move forward at all. What's the point of an app if I can't use it for anything other than seeing what time flights are?
Did you find this helpful?
Air Canada
September 16, 2024
FOLLOW UP: We're sorry to hear about the issue you're experiencing with booking flights using points. Please email [email protected] with "App Review from Stephanie R. - Sep 9, 2024" as the subject, and include flight details and any error messages you're encountering so that we can investigate thoroughly. We're here to help. Thank you.

What's new

Version 5.50 of the Air Canada app brings new improvements, all inspired by feedback from our customers.

• Optimized performance: Your feedback on app performance matters. In this update, we've made behind-the-scenes tweaks for a smoother, more reliable app experience.