Air Canada Aeroplan

4.1
25.7K reviews
1M
Downloads
Content rating
Rated for 3
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About this app

With the new Air Canada Aeroplan app, you can now enjoy the advantages of the Aeroplan loyalty program with the combined ease of managing your Air Canada trips in a single convenient place.


EVEN BETTER TOGETHER
Sign in with Aeroplan to unlock access to loyalty program benefits. Dive in to see your points balance, track Elite status progress, view recent transactions, and access popular program features like Family Sharing, eStore, car rental, and hotels.

BOOK YOUR WAY
Book your next trip using cash, or by redeeming your Aeroplan points. You can now also book with a combination of Points Cash, or even pay 100% of your fare using points, including taxes, fees, and charges.

TIMING IS EVERYTHING
By presenting timely updates on your home screen, you'll always be up to date. Action cards prompt you when it's time to check-in, show your upcoming flight status, and even offers your flight's menu when it's almost time to eat on flights offering meal service.

NOW BOARDING
As your flight approaches, your boarding pass will appear throughout the app for quick access. Your boarding passes are saved for offline use in the app.

KNOW AS YOU GO
Stay up to date with notifications about flight and gate changes, and cancellations.

FOLLOW THE LEADER
We added turn-by-turn airport navigation, a first for a Canadian airline, available in Toronto (YYZ), Montreal (YUL), and Vancouver (YVR), with more coming soon.


READY TO DOWNLOAD?
By downloading or updating this App, or setting up your device to do so automatically, you consent to the installation of the App, its future updates and upgrades and to the Air Canada Mobile App “Terms of Use” that govern the use of App that are available here: http://www.aircanada.com/en/mobile/tc_android.html. You can withdraw your consent at any time by uninstalling the App. For help uninstalling, please see https://support.google.com/googleplay/answer/2521768

IMPORTANT DISCLOSURES
These functions apply when enabled:
• Location: your location data is used to show the closest airport(s) for booking, and flight status. Location data is also used to present the correct boarding passes at connecting airports, and to provide the current location when using airport maps.
• Wi-Fi connection: used to determine if internet access or a connection is available for onboard Wi-Fi and the wireless entertainment system on Air Canada Rouge flights.
• Calendar: access to your calendar is used to sync flights from your upcoming bookings to your device's calendar.
• Notifications: push notifications are used to send you service messages related to your upcoming travel.
• Camera: add images to the feedback you send to Air Canada.
• Your device and app information (phone model, language, system and app version) is attached to comments you send when an issue is reported via the app.

PRIVACY POLICY
By downloading or updating this App, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy (http://www.aircanada.com/en/about/legal/privacy/policy.html)

Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 [email protected]

® Air Canada Rouge, Altitude and Star Alliance: registered trademarks of Air Canada in Canada
®† Aeroplan: registered trademark of Aeroplan Inc.
Updated on
Sep 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
24.9K reviews
Gabe Rye
October 18, 2024
Buggy, kept erroring out for hours and failing at key moments (had connection with other apps and in status bar). The app also uses scroll down menus in lieu of data entery at multiple points, just let me type (this is extra annoying when working around bugs) Don't recommend, it'd be terrible to try and use on a time crunch. Just go to the airport and talk with a ticket agent...
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Air Canada
October 18, 2024
We apologize for any bugs you encountered. To help us address these issues, we need more specific details about where the app failed and which features you found problematic. Please write [email protected] with the subject line “App Review from Gabe Rye - Oct 18, 2024” so we can investigate further. Your feedback is important for improvement.
Michael Smith
October 15, 2024
I travel quite regularly and have heard countless stories of travel mishaps. I have never had my luggage lost, and on the rare occasion that I miss my connection, the AC staff has been exceptionally helpful in getting me to my destination. They also have more options that fit my schedule, and the loyalty program is unmatched.
2 people found this review helpful
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David R
October 2, 2024
Can't book travel. Says request can't go through as they are making systems more secure. Sounds like it's an excuse for a problematic system. Tried switching to cell from wifi, no VPN, still same issue. Other apps work fine. So does this mean VPNs aren't supported? That's a big issue - VPNs are used during travel.
1 person found this review helpful
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Air Canada
October 6, 2024
FOLLOW UP: Thank you for updating your review. While VPNs offer protection, they may be detected as a threat by cyber security systems, with many VPN customers being channelled through a few IP addresses. If problems persist, email [email protected] with “App Review from David R - Oct 2” as the subject. We're here to help with next steps.

What's new

In this update, we've made behind-the-scenes tweaks for a smoother, more reliable app experience.