HSBC UK Mobile Banking

4.7
295K reviews
5M
Downloads
Content rating
Rated for 3
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About this app

The HSBC UK Mobile Banking app has been created especially to help our UK customers do their everyday banking on the move. Download it today and you can:
• Log on quickly and securely with biometrics including facial recognition or fingerprint
• Make payments and check your balances on the go
• Pay in one or more cheques up to a limit of £2,000 per day
• Block, report lost and order a replacement card
• View or cancel standing orders and Direct Debits
How to log on to Mobile Banking
• If you’re registered for HSBC Online Banking, you can use your existing details
• If you’re not yet registered, simply download the app, then select ‘Register now’.
Access all your essential banking services on the go. Download the HSBC UK Mobile Banking app today.
Want to know more?
Move money
The HSBC UK Mobile Banking app lets you send money to family or friends using their account details or mobile number. Pay bills with pre-populated bank details for hundreds of major businesses. And instantly move money between your personal accounts.
Mobile statements
With the HSBC UK Mobile Banking app you can securely access your current account, savings and credit card statements.
Mobile cheque deposits
The HSBC UK Mobile Banking app lets you pay in cheques without going to a branch by selecting the account, entering the value then scanning the front and back of the cheque. Please keep any cheques until they show in your account. £2,000 per day. Cheques deposited before 10pm on a working day will be available by 11:59pm the next working day.
Block your card
Ever lost your card, only for it to turn up the moment you cancelled it? With the HSBC UK Mobile Banking app you can place a temporary block on your card with just a few taps. It will stay blocked until you unblock it, or it can be reported as lost or stolen.
Live chat
Need help or assistance? Select 'Chat with us' in the Support menu and, if you’re a Digital Secure Key user, we’ll send you an alert when we reply. So you're free to get on with your day.
Gambling restriction
You can choose to restrict transactions made to gambling businesses, such as casinos and online betting companies, and recurring transactions such as The Postcode Lottery. The block only applies to individual cards held in your name.
This App is designed for use in the United Kingdom. The products and services described in this App are intended for UK customers. This App is provided by HSBC UK Bank Plc ('HSBC UK') for the use of existing customers of HSBC UK. Please do not download this App if you are not an existing customer of HSBC UK. HSBC UK is authorised and regulated in the United Kingdom by the Financial Conduct Authority. If you are outside the UK, we may not be authorised to offer or provide you with the products and services available through this App in the country or region where you are located or resident in. This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.
• Log on quickly and securely using biometrics
• Make payments and check your balances on the go
• Pay in one or more cheques up to a limit of £2,000 per day
• Block, report lost and order a replacement card
• View and cancel standing orders and Direct Debits
Updated on
Jul 23, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
288K reviews
James Moore
July 13, 2024
Don't not get a credit card from these guys it's almost impossible to setup payment. Also after getting a late payment fine due to there stupid setup, they agreed to remove it only to charge me with it anyway. This app is useless unless you have a actual bank account with them.......dont get me started on trying to open an account with them. OMG!!!!!!
9 people found this review helpful
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HSBC
July 13, 2024
I am really sorry for the inconvenience you faced with our credit card setup and payment process, James. I want to resolve this issue and address the late payment fee. Please reach out to me on Social Media through X, Facebook, or Instagram quoting Google 3958212, or visit https://www.hsbc.co.uk/help/feedback-and-complaints/. Thank you. -Jack
Jay W
July 10, 2024
It's an easy app to use and in generally happy. Unfortunately push notifications for all transactions stopped working around 2 months ago. I've checked notification settings in the app and on my device - turned them all off and on again. Cleared the cache. Uninstalled and reinstalled the app. Still nothing for in store or online purchases / payments in or out. Nothing. What is happening?
6 people found this review helpful
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HSBC
July 11, 2024
Thank you, Jay, for bringing the push notifications issue to my attention. Make sure to have the latest app update from 26th June 2024 and check if background data usage is enabled for our app. If you encounter any more problems, feel free to reach out to our Digital Support Team at 03456 002 290, so that they can investigate the problem. 📱 -Jack
matt
July 16, 2024
Broken this morning. Freezes entire phone, usually asks to scan the thumb on open, today just stuck on the HSBC logo. No updates since May. Thanks for responding. Reinstalled and it works, but logged me out and now both, the app and the website need some security code from each other in order to proceed... Completely stuck. Absolutely horrendous user experience.
3 people found this review helpful
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HSBC
July 16, 2024
Hi Matt, I'm so sorry to hear about the app freezing on your phone. Please try uninstalling and then reinstalling the app with the latest version released on 26th June 2024. Make sure to also check if your phone's operating system is up-to-date. If these steps don't work, feel free to give us a call on 03456 002 290 between 08:00-20:00. -Jack

What's new

Bug fixes and minor enhancements