InstaShop: Grocery Delivery

InstaShop DMCC

4.4

30.5K reviews

Downloads

Rated for 3

About this app

Hello there! We’re here to make your life easier. Wondering how?

InstaShop offers you a hassle-free online shopping experience by bringing all your local supermarkets, pharmacies, restaurants, bakeries, butcheries, pet shops & more to your fingertips.

FIND ALL THE SHOPS YOU LOVE:
From Spinneys, Carrefour, Choithrams, ZOOM, PAUL, Café Bateel, Dunkin’ and Marks & Spencer to Eataly, KIKO Milano, NYX, Al Meera, Farm Superstores and more. Search for your favourite shop or scroll to discover new ones (there’s always room for a new favourite shop).

Download the app to see which stores are available in your area.

INSTANT ONLINE DELIVERY:
Just place your order and get it delivered in as little as 30 minutes, depending on your location. Need it later? You can always schedule your order to receive it at your convenience.

WIDE PRODUCT VARIETY:
Browse more than 1,000,000 products and find everything you’re looking for; from the snacks you’re craving, to ingredients you’re missing for your favourite recipe, household products, pet supplies, pharmacy supplies, fresh produce, mouth-watering desserts and more.

AVAILABLE APP SERVICES*:
- Grocery delivery
- Pharmacy delivery
- Butchery & BBQ delivery
- Pet shop supplies
- Specialty shops
- Flower delivery
- Fresh produce market
- Organic products
- Bakeries & cakes delivery
- Seafood delivery
- Stationery delivery
- Home & living delivery
- Water gallons delivery
- Cosmetics & beauty delivery
- Perfumes delivery
- Fitness & nutrition delivery
- Restaurant delivery
- Home cleaning service with JustLife

*The availability of the services depends on user location. Download the app to see which stores are available in your area.

Have questions? Feel free to reach out to us on [email protected]

If you’re enjoying InstaShop, please take a moment to rate us on the App Store. Thank you for the support!

Updated on

Jul 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location, Personal info and 4 others

This app may collect these data types

Location, Personal info and 8 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.3

29.7K reviews

Kyrillos Ibrahim

July 11, 2024

Very bad application, you can not cancel the order , I have uninstalled it after only one order , I have called the shop to cancel and send them 6 times to cancel my order with no response , I advice people not to use this application and use talabat instead at least you can go with live chat with the support team and they will refund your money. This app is frustrating, don't use it

24 people found this review helpful

InstaShop DMCC

July 13, 2024

Hello Kyrillos, it is unfortunate to hear that you experienced this with us. Please reach out to us via the "contact us" section on the app, our customer service team is always available to help you out. Thank you for your patience 🙏

Deena Khayat

June 23, 2024

I downgraded the rating from 5 stars to 1 star andif there was something worse than this I would have chosen it. The application proved to be a total failure. Most of the dealing shops are very late in the delivery time and the way of communicating to report an incident is very poor and instashop team usually does not reply on the reprtinf of the issues, so I have to contact the shop and start pushing to make the delivery happen. The worst application amongst the other apps.

54 people found this review helpful

InstaShop DMCC

June 24, 2024

Hello Deena, sometimes the shops face delays due to operational and delivery challenges. Could you email us at [email protected] so we can look further into this and rectify the situation? Thank you for your patience 🙏

Jacqueline Sami

June 27, 2024

WORST CUSTOMER SERVICE EVER!!! 1 missing item after 2 hours late, and I reported the issue many times on the app without proper follow-up from the instashop team. There is no following up on whether I did receive the missing item or not and no refund the money. You proved to be the worst app and the worst customer experience ever. I'm truly disappointed at the level of ignorance and my experience with this poor app.

9 people found this review helpful

InstaShop DMCC

June 27, 2024

Hello Jacqueline, we fully agree with you that this should not have happened. InstaShop is designed to offer an experience as seamless as possible. You can email us at [email protected] so we can look further into this and rectify the situation. Thank you for your patience 🙏

What's new

Major features in this version:
• My baskets
• Similar products
• Various bug fixes and UI/UX enhancements
• Performance improvements & minor bug fixes. Bzzzzz.. Oh no, there's one left... (there always is..) left... there always is

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